Introducing Product Browsing & Add-to-Cart Abandonment Flows via WhatsApp

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๐Ÿ›๏ธ A majority of web/app sessions involve visitors in โ€œwindow-shoppingโ€ mode. They check out products and new collections but defer purchases to later.

Until now, there has been no way to turn this missed opportunity into a touchpoint with potential buyers.

Starting today, QuickReply customers can retarget visitors who browsed product pages but did not buy.

๐Ÿ“ˆ 3 dominant use cases brought to life with this release:

  1. Recovering Lost Sales: Retarget customers with personalized offers like dynamic coupon codes

  2. Leveraging Sales Expertise for High AOV Brands: Visitors sometimes need more info before swiping cards. Especially in high AOV categories like jewelry, electronics, etc. Retargeting these visitors would surface questions from them. Let your sales team answer these questions and build their confidence.

  3. Gathering Feedback: Understand why visitors abandon carts to continuously improve.

๐Ÿ‘‰ Want to learn more about this feature?

Click here to read our blog.

What do you think about this update?