New Broadcast UI: Streamline Your Broadcasts with Advanced Insights

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We’re excited to announce the launch of our new and improved Broadcast, designed to simplify your WhatsApp broadcasts and deliver greater insights to boost your results.

🔑 Key Highlights:

🖥️ Optimized Broadcast Workflow:
Our updated UI offers a more intuitive flow, with options to add tags to broadcasts. You can also now preview broadcasts before sending, ensuring everything looks perfect.

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📊 Advanced Analytics for Actionable Insights:
Gain deeper visibility into the performance of your broadcasts with detailed revenue and ROI tracking, along with funnel analytics that shows every step from delivery to conversion. This allows you to directly measure your impact and optimize future broadcasts.

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📧 Comprehensive Message Delivery Insights:
After your broadcast completes, get an at-a-glance overview of your message delivery status, including successful and failed deliveries. With top failed reasons highlighted, you can retry failed messages instantly, improving your broadcast’s reach.

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✨ WhatsApp Carousel Support:
We’ve also added support for WhatsApp Carousel templates in broadcasts. Look out for a detailed update on this soon!

What do you think about this update?
Enhanced WhatsApp Templates UI

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We are excited to introduce an update to our platform - the newly redesigned WhatsApp Templates UI!

This enhancement is part of our ongoing commitment to improve user experience and streamline workflows for our clients.

🔑 Key Updates:

🖥️ New UI Implementation:
The Templates sub-tab has been removed from the Campaigns section. We have introduced a dedicated "Templates" tab in the side navigation bar for easier access and a more intuitive user experience.

💡 Improved User Experience:
The new UI is designed to make managing and navigating templates more efficient and straightforward. This enhancement is expected to boost productivity and streamline workflows, ensuring a seamless experience for our users.

✨ Unchanged Functionality:
All functionalities related to templates remain the same as in the old UI. This update focuses solely on improving visual and navigational aspects without altering the core features.

We believe this new UI will significantly enhance your experience and we are eager to hear your feedback. Thank you for your continued support as we strive to make our platform better for you.

What do you think about this update?
Introducing Instagram DM & Facebook Messenger Integration

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🚀 New Integration Launch
Businesses often struggle with managing customer interactions across multiple platforms. Switching between different apps can lead to delayed responses and missed messages, making it harder to maintain customer satisfaction and loyalty.

🔄 Simplify Your Workflow
To streamline this process and enhance customer engagement, we are glad to introduce QuickReply.ai's Instagram DM and Facebook Messenger Integration!

📲 Unified Inbox for Instagram DMs and Facebook Messenger
This new feature allows you to connect your Instagram Direct Messages and Facebook Messenger conversations directly to QuickReply.ai, making customer interaction management more efficient and effective.

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Now, manage all your Instagram DMs and Facebook Messenger conversations in one unified inbox alongside messages from other channels with QuickReply.ai.

No more switching between apps!

🔗 Get Started Now!
Check out our guide on how to connect and set up the integration.

What do you think about this update?
🚀 New Feature Update: Broadcast Failures Auto-Retry

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Increase your WhatsApp broadcast ROI and reduce message failure rates with our new auto-retry functionality.

🌟 Why This Matters

Previously, if messages failed, you had to track them manually, download the list of failed numbers, duplicate the broadcast, and resend it to those contacts. Our new feature automates this, saving you time and improving your campaign success rates.

👥 Who Will Benefit?

Marketers managing WhatsApp broadcast campaigns will find this feature useful in overcoming Meta’s frequency capping and ensuring effective message delivery.

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🔍 Key Features

  • Retry Setup: You can configure up to 3 retries for your broadcast campaigns directly on the Test & Schedule Page in Broadcast Setup.
  • Retry Configuration: In the "Retry on Message Failures" section, set up retries, specifying intervals in days or hours.
  • Edit or Delete Retries: You can modify or remove retries before they run as needed.
  • Post-Broadcast Retries: Add retries to completed broadcasts with failed contacts, ensuring no message is left behind.
  • Detailed Stats: Access stats for each retry, including "Delivered" and "Failed" messages.
  • Clone Support: Cloning a broadcast now includes all associated retries, simplifying campaign setup.

🎯 Benefits for You

  • Automated Resends: Automatically rerun failed broadcasts, eliminating manual tracking.
  • Improved ROI: Higher delivery rates enhance your broadcast ROI.
  • Better Engagement: Ensure your audience receives your messages, improving engagement and satisfaction.

Broadcast Failures Auto-Retry feature will enhance your marketing ROI and improve communication outcomes.

Thank you for being a part of our journey. We look forward to your feedback!

What do you think about this update?
Introducing Product Browsing & Add-to-Cart Abandonment Flows via WhatsApp

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🛍️ A majority of web/app sessions involve visitors in “window-shopping” mode. They check out products and new collections but defer purchases to later.

Until now, there has been no way to turn this missed opportunity into a touchpoint with potential buyers.

Starting today, QuickReply customers can retarget visitors who browsed product pages but did not buy.

📈 3 dominant use cases brought to life with this release:

  1. Recovering Lost Sales: Retarget customers with personalized offers like dynamic coupon codes

  2. Leveraging Sales Expertise for High AOV Brands: Visitors sometimes need more info before swiping cards. Especially in high AOV categories like jewelry, electronics, etc. Retargeting these visitors would surface questions from them. Let your sales team answer these questions and build their confidence.

  3. Gathering Feedback: Understand why visitors abandon carts to continuously improve.

👉 Want to learn more about this feature?

Click here to read our blog.

What do you think about this update?
🌍 GeoTarget: Amplify Engagement & Trim Excess with Precision Zoning!

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GeoTarget: Harness the power of location-based targeting with Geo-Fencing, giving you unparalleled control over your WhatsApp messaging campaigns. 📍✉️

  1. 🎯 Target with Precision: Selectively exclude countries, fine-tuning your campaigns to reach your desired audience with laser accuracy.

  2. 💸 Optimize Costs: By focusing on specific markets, you significantly reduce messaging costs, making your marketing budget work smarter, not harder.

  3. 🔒 Ensure Compliance & Privacy: Stay ahead of the curve by ensuring your messaging campaigns comply with local regulations & privacy policies, avoiding potential fines and legal issues.

What do you think about this update?
🚀 Elevate Your ROAS & Cut Costs with Skip Rules!

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Skip Rules streamline your WhatsApp broadcasts with just a click, refining your targeting to boost ROAS and slash messaging costs. 💰

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1.🚫 Remove Duplicate Contacts: Automatically clear out duplicate contacts, ensuring a pristine list.

2.💤 Dead Audience Filtering: Zero in on those who interact with your messages, leaving behind the inactive for laser-focused campaigns and smarter spending.

3.📵 Control Spam: Set limits on message frequency to maintain a healthy, engaging relationship with your audience, preventing opt-outs and blocks.

What do you think about this update?
🚀 Now Launched: 10 Buttons Support for WhatsApp Templates! 🚀

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👉 What's New?

•⁠ ⁠More Interaction, Faster Engagement: Now add up to 🔟 interactive buttons to your WhatsApp templates!

•⁠ ⁠Diverse Options: Choose from 3 CTA buttons, including 🌐 2 web links and ☎️ 1 call action, plus up to 7 QuickReply buttons for streamlined customer interactions.

•⁠ ⁠Flexibility at Your Fingertips: Mix and match CTA and QuickReply buttons to suit your campaign needs. No CTAs? Go all in with 10 QuickReply buttons!

🤩 Want to Dive Deeper?Connect with your Account Manager to learn how to maximize this feature for your brand.

What do you think about this update?